Super Bassai Privacy Policy — How Your Data Is Protected

Super Bassai collects certain necessary information to ensure quality service. This information is divided into two categories below:

Super Bassai uses your data solely for the specific purposes outlined below — and for nothing beyond that:

• For account creation, verification, and management.
• To process financial transactions and prevent fraud.
• To enhance and personalize your gaming experience based on your preferences.
• To keep you informed about promotions, bonuses, and important updates.
• To ensure responsible gaming and to intervene when necessary.
• To meet legal and regulatory obligations.
• To maintain platform security and prevent unauthorized access.

Super Bassai does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

• Active account data: retained for as long as the account remains active.
• Financial transaction records: retained for a minimum of 5 years as required by law.
• KYC documents: up to 3 years after account closure.
• Upon account closure: data is deleted within a reasonable timeframe, provided there are no pending disputes or legal claims.

• Payment Provider: Necessary information is shared with bKash, Nagad, and Rocket to process transactions — solely for completing those transactions.
• KYC Verification Services: Necessary information may be shared with approved verification services for identity confirmation.
• Legal authorities: We are required to share information with regulatory authorities when mandated by court order or legal obligation.
• Technology Services: Server and security service providers may access limited data under contractual confidentiality obligations.

Super Bassai uses cookies to enhance your browsing experience. Cookies are small data files stored in your browser.

You can disable optional cookies through your browser settings. However, disabling essential cookies may cause certain site features to stop working.

Financial data is the most sensitive. Super Bassai applies additional layers of security to protect payment information.

• Full card numbers and mobile banking PINs are never stored.
• Payment tokenization technology is used to mask your actual payment details.
• Every financial transaction is monitored in real time to detect unusual activity.
• Suspicious transactions are flagged immediately and blocked where necessary.
• Payment data is handled in accordance with PCI DSS standards.

Super Bassai believes you should have full control over your own data. You have the following rights:

• Age verification is carried out at registration, and accounts belonging to minors are closed immediately.
• If we become aware that data has been inadvertently collected from a minor, it will be deleted immediately.
• If notified by a parent or guardian, we take prompt action.

Super Bassai may update this privacy policy as needed. We are always transparent about any changes:

• For significant changes, advance notice will be sent via SMS to your registered mobile number or by email.
• The "Last Updated" date will be clearly displayed on the website.
• Continued use of the platform after a new policy is published will be considered acceptance of the updated policy.
• Previous versions are archived and available upon request.

For any questions, complaints, or requests regarding our Privacy Policy, please contact us:

We typically respond to privacy-related requests within 24 hours.