Super Bassai Terms & Conditions — Complete Platform Usage Policy

These Terms and Conditions constitute a binding agreement between Super Bassai ("we", "the platform") and its users ("you", "member"). Super Bassai is a licensed online gaming platform providing entertainment gaming services to players in Bangladesh.

In this document, "services" refers to the Super Bassai website, mobile application, gaming software, and all related services. Super Bassai reserves the right to amend these terms at any time — continued use of the platform after any changes constitutes acceptance of the updated terms.

• All information provided at the time of registration must be truthful, accurate, and complete. Providing false information will result in immediate account termination.
• Each individual may only operate one account. If multiple accounts are found to belong to the same person, all accounts will be suspended along with their balances.
• You are solely responsible for keeping your login credentials (username and password) confidential. Sharing your account with anyone else is strictly prohibited.
• If you suspect any unauthorized access to your account, contact support immediately.
• Sharing OTPs or verification codes sent to your registered mobile number or email with any third party is strictly prohibited.

• A National ID (NID) or birth registration certificate may be required to verify your age at the time of registration.
• Providing false information about your age will result in account closure and forfeiture of any account balance.
• Super Bassai may request age verification documents at any time if there is reason for suspicion.
• You are responsible if any minor in your household accesses this platform from your device.

All financial transactions on Super Bassai are conducted in Bangladeshi Taka (BDT). Supported payment methods include bKash, Nagad, Rocket, DBBL, and bank transfer.

• Deposits must be made only from a payment account registered in your own name.
• Deposits from third-party accounts are strictly prohibited — any violation may result in the forfeiture of all balances.
• Withdrawals may be held if KYC verification has not been completed for large amounts.
• Withdrawal requests are typically processed within 15–30 minutes for mobile banking and 1–24 hours for bank transfers.
• Super Bassai does not charge any withdrawal fees; however, fees may be applied by your payment provider.
• In cases of suspicious financial activity, Super Bassai may place a hold on withdrawals pending verification.

Super Bassai offers a range of bonuses — welcome bonus, reload bonus, free spins, and special promotions. Each bonus has its own specific terms and conditions.

• Please read the specific terms of any bonus before claiming it. Claiming a bonus constitutes your acceptance of its terms.
• Bonus balances cannot be withdrawn without meeting the applicable wagering requirements.
• The same promotion cannot be claimed more than once by the same person.
• Abusing, coordinating, or manipulating bonuses may result in cancellation of all bonuses and suspension of your account.
• Super Bassai reserves the right to modify or withdraw any bonus offer at any time.
• Daily Rewards and Loyalty Points have a set expiry period. Once expired, they will be automatically forfeited.

All games on Super Bassai operate using a Certified Random Number Generator (RNG) in accordance with international standards. No game outcome is predetermined.

• Each game has its own Return to Player (RTP) rate, which is listed in the game information section.
• If your internet connection drops during gameplay, your progress at that point is saved in the system.
• In the event of a dispute over a game outcome, system logs will serve as the definitive record.
• Logging in from multiple devices simultaneously to play is discouraged and may be flagged as suspicious.

• Playing games or making payments using any software, bot, script, or automated method.
• Using the platform for money laundering or any unlawful financial activity.
• Attempting unauthorized access to or hacking another member's account.
• Exploiting any vulnerability in Super Bassai's systems or software.
• Harassing, offensive, or threatening behavior toward other members.
• Conducting fraudulent activities using the platform's name or logo.

Super Bassai reserves the right to temporarily or permanently suspend an account without prior notice in the following circumstances:

• Violating any provision of these Terms and Conditions.
• Evidence of fraudulent, suspicious, or unauthorized activity is found.
• Failure to provide the required documents within the specified timeframe when KYC verification is requested.
• At the member's own request (self-exclusion) or by legal order.

Super Bassai is committed to protecting your personal information. For more details, please read our Privacy Policy Read.

• Information collected during registration and the KYC process is used solely for service delivery and legal compliance purposes.
• Your data is never sold or shared commercially with third parties.
• We are legally obligated to disclose information to the relevant authorities when required for legal investigations.
• All data is stored on secure servers with SSL encryption.

Super Bassai is an entertainment gaming platform. Players bear full responsibility for any financial gains or losses from gaming.

• Super Bassai is not liable for internet connectivity issues, payment provider errors, or any other technical disruptions.
• Super Bassai reserves the right to review and void game outcomes affected by a proven technical error.
• Bangladesh law shall govern any disputes arising from use of the platform.

Super Bassai takes responsible gaming very seriously. We want our platform to always remain a source of entertainment.

• You can set daily, weekly, or monthly deposit limits in your account settings.
• The self-exclusion option allows you to take a break ranging from 7 days to 6 months.
• If you notice signs of gaming addiction, please reach out to our support team — we're here to help.
• For more details, visit our Responsible Play Read the page.

Super Bassai reserves the right to modify, amend, or add new provisions to these Terms and Conditions at any time. When changes are made:

• For significant changes, a notice will be sent to your registered mobile number or email address.
• Updated terms take effect immediately upon publication on the website.
• Continued use of the platform after any changes have been made will be considered your acceptance of the updated terms.